Privacy Policy | Inotech Eduhub

1. Scope

This Privacy Policy applies to Inotech Eduhub ("we", "us", "our") and describes how we collect, use, store, and protect personal data when you use our website, enrol in our courses, or interact with our services. By using our services, you agree to the practices described in this policy.

2. Collection of Personal Data

We may collect personal data that you provide directly, including but not limited to: (i) name, email address, and phone number when you enquire, register, or book a demo; (ii) course preferences and educational background; (iii) payment and enrolment-related information where applicable; (iv) communications and correspondence with us. We may also collect certain information automatically, such as IP address, browser type, and usage data when you visit our website.

3. Use of Personal Data

We use your personal data to: (i) process enquiries, registrations, and demo class requests; (ii) deliver courses and training services; (iii) send relevant updates, offers, and administrative communications; (iv) improve our website and services; (v) comply with legal and regulatory obligations; (vi) protect our rights and the security of our users. We do not sell your personal data to third parties.

4. Minors' Privacy

Our services are intended for users who are at least 16 years of age or as permitted by applicable law. If you are a parent or guardian and believe we have collected information from a minor without consent, please contact us and we will take steps to delete such information.

5. Disclosure of Personal Data

We may share your personal data with: (i) service providers who assist in operating our website and delivering services (e.g. hosting, email, payment processors), under strict confidentiality; (ii) authorities when required by law or to protect our rights; (iii) partners involved in placement or recruitment, only with your consent or where necessary for the service. We require third parties to protect your data in line with this policy.

6. Security of Personal Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure transmission (e.g. HTTPS), access controls, and regular review of our practices. While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. When data is no longer required, we will securely delete or anonymise it in accordance with our retention policy.

8. Access and Correction

You have the right to request access to the personal data we hold about you and to request correction of any inaccuracies. You may also request deletion of your data where permitted by law. To exercise these rights, please contact us using the details provided in the Contact section of our website. We will respond within a reasonable time as required by applicable law.

9. Complaints and Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal data, please contact us at the email or address provided on our website. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy. For material changes, we may notify you by email or a prominent notice on our website.